Reactive Maintenance

365 is a company that provides nationwide reactive maintenance, 24 hours a day 365 days a year. Our state of the art computers systems and helpdesk facility ensure you as a client receive an excellent service.

Our call centre provides our valued clients with a 5 star service which we provide through our network of vetted sub – contractors and our direct employed staff.

We give our clients a personal and individual service and all our staff are customer focused. We take great pride in our ability to work in partnership with all our clients offering them a 5 star reactive maintenance solution that exceeds all their requirements.

Simon Thomson
365 Retail Property Care - Managing Director


Mission Statement

365 Retail Property Care Ltd provides a wide range of services within the reactive maintenance field. Our activities embrace response maintenance, general maintenance, minor works, refurbishments and dilapidations. We operate a 24 Hour Nationwide Service which includes our own regional tradesmen from roofers, plumbers and electricians to decorators and joiners.

Our Mission: To be the largest most competitive Reactive Maintenance Company in the UK.

    How we are going to give a 5 star service:
  • By giving the customer a dedicated and personal service to meet their needs
  • By always progressing and maintaining our relationships with clients via regular meetings and company updates
  • By solving problems in a fast, efficient and friendly manner
  • By ensuring all work carried out is done to the highest standard
  • By maintaining the highest standards of appearance and health and safety awareness
  • By ensuring that our key sub-contractors are up to date with all procedures through regular meetings