365 are a company that provides nationwide reactive maintenance, 24 hours a day 365 days a year. Our state of the art computer systems and helpdesk facility ensures you as a client will receive an excellent service.

Our call centre provides our valued clients with a 5 star service which we provide through our network of vetted sub-contractors and our direct employed staff.

We give our clients a personal and individual service and all our staff are customer focused. We take great pride in our ability to work in partnership with all our clients offering them a 5 star reactive maintenance solution that exceeds all their requirements.


Simon Thomson
Managing Director

365 Company Downloads


Stallard Kane Certificate

Stallard Kane are our appointed Health and Safety advisors and assist us with many tasks including keeping us up to date with any changes to Health and Safety regulations along with vetting and checking our supplier list.
 

Ladder Safety 2009


 

Good Lifting Guide


 

Asbestos Booklet


 

2009 Insurance


 

Ethical Trading and Equal Opportunities Policy


 

Environmental Policy


 

Promotional Services Flyer


 

Client Log In


 

Roller Shutter Annual Maintenance Procedures and Checksheet

365 are pleased to announce that we have now set up a contract for nationwide servicing of roller shutter doors. Therefore please find also attached a checksheet that our fitters work with when doing a service on a roller shutter door along with the checks that are carried out. As you can see its quite intense and it makes the fitters responsible for the work carried out as they sign the sheet upon completion.

The cost per shutter is £56.00 plus vat.

The benefit of having this type of contract is that it gives you peace of mind and can eliminate the later development of costly faults. Regular maintenance calls also enable problems to be identified and remedies quickly found. Regular maintenance not only ensures operating efficiency, it makes sure that fire and security protection is never compromised and the Health and Safety Regulations are not contravened.

The frequency of visits under a contract agreement largely depends on the amount of work the door, shutter or security grille has to do therefore if we were successfully appointed we would recommend a meeting beforehand to discuss this with you an agree upon a full schedule.

Upon completion of each visit, a certificate is issued to certify that the doors have been checked and serviced in accordance with our guidelines for your health and safety officer along with a report on any defects found for those that may not be working or are deemed unsafe.

Additionally all of the details of the shutter are entered on to our unique door management system which allows us to keep records of the length and width of the laths, the type of operation and make/model of the motor if electrically operated, the make and model of the key switch, type of end locks and many other details in order that if a fault occurred we would be able to identify immediately the parts required and thus save time and money having to visit a site to obtain this information.

Access to the door management system would be given via a secure web portal along with a username/password.

Please contact Craig Lorimer for further information.

 

Planned Preventative Maintenance Procedures and Checksheet

Here at 365 we are always looking for new and innovative ways to make the process of maintenance both easier and more cost effective for all clients.

It is therefore for that reason that we have recently introduced our new PPM scheme which will further allow clients to benefit from cost effective methods of maintaining their stores. A checklist sheet we utilise is attached and can be adapted to meet any clients wishes. However hopefully you will find that we have covered most areas in and around a generic property.

In terms of the costs we would be looking to allocate a general handyman with multiple skill sets to undertake the tasks on the checklist. We would allow up to 4 hours per visit for all of the checks and filling out of the paperwork. The frequency of the visits required would be up to you the client to decide and can be done weekly/monthly/quarterly etc.

If you would wish to use this service, it would be our intention following discussions with you to put a schedule together and we would additionally then telephone the branch manager within 2/3 days of our proposed visit date to see if there were any other specific items to add. Thus this would also then reduce your reactive maintenance call outs and more importantly, overall spend.

Our prices per site would be £115.00

Please contact Craig Lorimer for further information on this service.

 

365 Worksheet


 

Out of Hours - Example Cards


 

Safety Leaflet


 

Health and Safety Policy