365 are a company that provides nationwide reactive maintenance, 24 hours a day 365 days a year. Our state of the art computer systems and helpdesk facility ensures you as a client will receive an excellent service.

Our call centre provides our valued clients with a 5 star service which we provide through our network of vetted sub-contractors and our direct employed staff.

We give our clients a personal and individual service and all our staff are customer focused. We take great pride in our ability to work in partnership with all our clients offering them a 5 star reactive maintenance solution that exceeds all their requirements.


Simon Thomson
Managing Director

Reactive Maintenance

365 have a very large number of retail and other multi site clients who are taking advantage of our services and realizing the added benefits of consolidating all of their building and property maintenance requirements with us.

We operate 5 divisions throughout the company thus offering a complete maintenance solution encompassing all reactive and PPM, statutory and environmental compliance programmes and building fabric project works and quotations.

Our 5 Divisions are, Reactive, Planned, Compliance, Environmental and Projects and should you want or need any information pertaining to any of these services please use our contacts page to let us know what you require.

 

 

Our helpdesk is manned by our very experienced and exceptionally methodical staff meaning we can provide all client with one point of contact if required.

Therefore acting as a direct account manager responsible for day to day customer service, co-ordination and knowledge of the clients requirements to make sure that all calls are dealt with both efficiently and swiftly meaning that our engineers are despatched and attend to site in the required response times as requested by the client.

365's online client log in provides total transparency and allows our clients to track their ongoing reactive maintenance, PPM, quotations or small project works and will also provide you with full reports including expenditure and type of category requested.